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Why Gmail is not receiving emails | Cuesinfo

If you are facing the issue Gmail not receiving emails, then there may be various causes for this issue. some of them are discussed below:
  • Incorrect Server address: many times, the email server is incorrect, so check the server address and find whether the problem lies here or there is any other reason.
  • Authentication type: authentication protocol is a type of computer communications protocol or cryptographic protocol that is designed to transfer authentication data between two entities. SSL is for incoming server authentication and for outgoing it should be TLS.
  • Filter related issue: may-be you have applied an email filter, so the emails are getting forwarded to trash or spam folder. Check the filter settings of your email and see if they are being moved to trash or spam folder. If there is any filter, remove it immediately. Now you will start receiving emails again. 
  • Check the email forwarding settings: Email forwarding service enables you to forward an email received from one user to other. This feature is useful for many users especially who have multiple accounts. But this can create problem in some cases. If you are not able to receive mails, check the email forwarding settings and make the changes if you find any issue there.
  • See if your email address is blocked: Check the email block list, it may happen that your email has been blocked by some other email provider. If you get any email address in the block list, delete that email from the block list.
gmail not receiving emails
What to do if Gmail not receiving emails issue is there?
If you are having the problem of Gmail not receiving emails, then try the following fixes:
  • If you are using an e-mail client or mobile device to access your account, then switch to web interface to access your account.
  • Go to the “All Mail” label and search for the missing mails. Look in trash or bin folder or the spam folder. If you find the mail there, then go to menu and select move to option to transfer the mail to the desired folder.
  • Use the search mail option with the term “in:anywhere” from the top of the page. Search for the missing messages here.
  • Check if you have Settings->Inbox->Inbox Type set to anything other than the "Default" view. Also check the other tabs if you are using the tabbed Inbox.
  • Check if you have any filters listed. Go to Settings and then Filters. Check here if you have applied any filter.
  • See if there are any forwarding accounts setup in Forwarding section.
  • Check if the messages are there in email client like Outlook or Thunderbird. Maybe it is there and not downloaded.
  • Go to Settings and then Accounts. Navigate to change Account Settings and click on Other Google account settings. Select Connected apps & sites and go to Manage Apps. Make sure, you have not given account access to any other web-sites or utilities.
  • Go to Settings and click on Accounts. Check mail using POP3. Check if you are able to fetch emails from another account or not. Try a Check Mail.
  • Ask the senders if they get any sort of bounced/failed/rejected messages returned to them.
  • Check if your account full. See below the inbox and check much space is there.
  • Try to send yourself a test-message from a non-Gmail account and see if you have received it.  Now send a test-message to that non-Gmail account.

If still you are facing any issue then take the help of Gmail customer support. Their team of experts will help you to solve the problem.

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